Service Complaint Letter

From:

Sonali Rana

B-25, Canara Apartment

Rohini

Delhi-110099

To:

Beta services Ltd.

45, Janpath

Connaught place

Subject: Service complaint

To whom it may concern,

I am writing to your company because I have been a long time customer of your house keeping service here in Rohini. In fact, I have been using your service since June 1st 2009 and my reference number is FFA7. I am saddened to inform you that I have recently had a bad experience which greatly troubles me.

Since I began using your services for almost 2 years now, I have never had any reasons to complain. However, the last vist by the house keeper was quite an ordeal and I must say that I’ve never witnessed such unprofessional behavior before. This episode has really made me concerned about your service and employees.

Your company has been wonderful up to this point, so I am keeping this in mind while writing your department about this incident which I experienced. I hope that you take this complaint serious and investigate this matter as soon as possible.

Sincerely yours,

Sonali Rana