From:

Christina C. Hubert
Secretary
Noble Supplies
4377 Florence Street
Dallas, TX 75234
February 12, 2011

To:

Ms. Karen Walton
Sales Manager
Granola Management Services
1939 Ash Street
Carrollton, TX 75006

Dear Madam

Re: Personal Apology

I would like to offer my personal and humble apologies over the error that I made on behalf of my boss, Mr. Jack Manning, with regards to an appointment with you last week.

It is with my deepest regrets that I have misunderstood your call message on the appointment date and caused both parties some inconvenience. Please accept my humble apologies over this error. I was slightly under the weather that day to cause a loss of concentration at my job. I shall endeavor not to repeat such mistakes in the future.

Thank you in advance for your kind understanding on this matter. Noble Supplies look forward to further business collaboration with you and your esteemed company.

Yours sincerely,

Christina Hubert



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